Arranging a trip - Sắp xếp một chuyến đi
- Good morning, Sir. How can I help you?
- Well, I have some time off from work next month and I was thinking of going to Australia
- That sounds great. How long is your vacation?
- Just one week. My last day at work is 26th of July and I go back on the 3rd of August.
- OK. Here's our Sydney brochure. Have a look and see if there's a hotel you like.
- Oh! This one is good. The Four Seasons Hotel. It's expensive but I've been told it's very nice.
- Yes, it's a very high-class hotel. I'm sure you'll enjoy your stay there. Would you like me to make the booking now, sir?
- Yes, please.
Giving personal information - Khai báo thông tin cá nhân
- I just need to take some personal information. What's your full name?
- Martin Andrew White.
- And your address?
- 11 Sou Charoen Nakhon, Khlong San, Bangkok.
- And your telephone number?
- 026249734
- Do you have a daytime number I can call if necessary?
- Uh huh ... 027771212
- That's fine. Will you be traveling alone, Mr. White?
- Yup, just me.
- Ok. You finish work on Friday the 26th. so, shall I try to book your flight for the next day?
- Yes, please. And return flight on Saturday the 3rd of August.
Booking a flight - Đặt vé máy bay
- I'll just check availability. There are seats available on the Qantas Airways flight, but there a three-hour stopover in Singapore.
- Is there a direct flight that I can take?
- Yes, Malaysian Airways. That flight departs at 7 o'clock on Saturday morning and arrives at Sydney at 6.30PM local time.
- That sounds better but it's a little longer than I thought.
- Well, it's an eight-hour long flight. Don't forget the time difference. All the times given are local times.
- Oh, yes, that's right. They're 3 hours ahead, aren't they? Can I have the details of the return flight?
- Certainly. That flight departs at 6PM and arrives in Bangkok at eleven fifteen on the same night. Shall I reserve a seat for you?
- Yes, please.
Making a hotel reservation - Đặt phòng khách sạn
- Now let's reserve a room for you at the Four Seasons. Do you want a single or a double room?
- A single room will be fine, thanks. Will it have a view of the harbor?
- Oh, yes. All rooms have harbor views. They have a room available. Shall I make the confirmation?
- Yes, go ahead
- OK. So, now you have a room available at the Four Seasons from Saturday, the 27th of July until Saturday, the 3rd of August.
- That's great. Can I pay by credit card?
- No problem. So. it is sixty-two thousand bath, including your flight.
- OK. Here's my card. When will I be able to collect my ticket?
- It should be ready in a couple of days. I can call you at work if you'd like.
- Thank you very much.
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